With Go Connect CRM for Panasonic, every employee’s productivity is increased. For instance, the caller’s phone number and other relevant data can be shown on screen before the call is answered. Telephone numbers for contacts can also be searched and dialled directly from within the CRM application.Go Connect CRM is a desktop based Computer Telephony Integration (CTI) product designed to help you get the most out of your Panasonic business telephone system.
Searching contacts stored in many supported CRM’s and databases while your phone is ringing so you know who is calling before you answer the phone
Integrates with Google Places providing details of the business calling you before you answer the phone and even providing a link to their web site
Allows you to answer, hang-up, transfer or place a call on hold with the click of your mouse
Supports “click to dial” from web pages, and many supported CRM’s and databases. You can also simply copy a number to the clipboard and dial it from an automatic prompt
Enables you to concurrently search many supported CRM’s and the built in shared address book and click to dial on the results
Provides call history, enabling you to view previous calls (even if they were missed) and return the call with the click of a mouse
Provides telephone presence, allowing you to see if your colleagues are on the phone before you transfer a call to them. Alternatively send them a chat message using the built in messaging system