You never get a second chance to make a first impression when a potential customer calls your business or organisation. From the moment they dial, you need to ensure that their experience is positive.
Office Solutions for Panasonic are a suite of business applications that will help to drive efficiencies and enhance customer experience within your organisation. Integrating seamlessly with your Panasonic telephone system, the applications provide cost effective and proven solutions for contact centres, call recording, database integration and much more.
Whatever the size of your business
Whatever the size of your business, if you interact with your customers by phone, you will notice an immediate improvement in business efficiency plus empower yourself with the knowledge of how calls are handled within your organisation.
Knowledge is power
For businesses or organisations, personal contact with customers is a significant factor for success. Communication is key to so communication bottlenecks can seriously affect customer service, damage client relationships and lower productivity.
Is your call flow running as smoothly as it could?
Benefits at a glance
Broad range of powerful applications
Demonstrable return on investment
Information at your fingertips
Improve customer experience
Report on staff productivity
Helps to drive efficiency
React immediately to call peaks
Reduce and react to abandoned calls
Set alarms for unusual call patterns
Deploy wallboards for live status
Versions at a Glance
Office Xpress & Intro
Office Voice Recorder
Office Front Desk
With our expertise and experience you can be assured that any solution will be professionally planned and deployed, and will be administered and maintained after installation meaning you can carry on with business leaving the problems with us.
Would you like to know more?
Please click the image below to download the latest Office Solutions brochure.